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	<title>Comments on: Want to add legitimate value to IT customers?  Become one&#8230;.</title>
	<atom:link href="http://www.thebiggertruth.com/2009/07/want-to-add-legitimate-value-to-it-customers-become-one/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.thebiggertruth.com/2009/07/want-to-add-legitimate-value-to-it-customers-become-one/</link>
	<description>Welcome to the bigger truth! I&#039;ll try to add some context around &#34;how&#34; or &#34;why&#34; things might mean more than meets the eye.</description>
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		<title>By: tim burlowski</title>
		<link>http://www.thebiggertruth.com/2009/07/want-to-add-legitimate-value-to-it-customers-become-one/comment-page-1/#comment-7</link>
		<dc:creator>tim burlowski</dc:creator>
		<pubDate>Thu, 23 Jul 2009 16:49:17 +0000</pubDate>
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		<description>I like this idea.
I actually see a lot of that going on at Symantec where I work. Former customers become evangelists and sales engineers and vice versa. It isn&#039;t policy, but seems to happen organically.
There is one sticking point. The way that IT vendors consume technology seems less mainstream than other sectors in my opinion. Probably the result of having so many highly technical workers in the organization. So working IT at a high tech software company can be slightly different than the same IT job at the same size financial company.
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		<content:encoded><![CDATA[<p>I like this idea.<br />
I actually see a lot of that going on at Symantec where I work. Former customers become evangelists and sales engineers and vice versa. It isn&#8217;t policy, but seems to happen organically.<br />
There is one sticking point. The way that IT vendors consume technology seems less mainstream than other sectors in my opinion. Probably the result of having so many highly technical workers in the organization. So working IT at a high tech software company can be slightly different than the same IT job at the same size financial company.</p>
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		<title>By: Brett Cooper</title>
		<link>http://www.thebiggertruth.com/2009/07/want-to-add-legitimate-value-to-it-customers-become-one/comment-page-1/#comment-6</link>
		<dc:creator>Brett Cooper</dc:creator>
		<pubDate>Thu, 23 Jul 2009 15:00:23 +0000</pubDate>
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		<description>Steve,
Great posting.  Many organizations have projects under the title &quot;Eat Your Own Dog Food&quot; in which the vendor technology that is being sold is used internally and the product team gets a first hand view of how their proposed solution works in the real-world.  These projects have aided many vendors in delivering real-world tested technology right out of the gate.
All the best.
Brett
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		<content:encoded><![CDATA[<p>Steve,<br />
Great posting.  Many organizations have projects under the title &#8220;Eat Your Own Dog Food&#8221; in which the vendor technology that is being sold is used internally and the product team gets a first hand view of how their proposed solution works in the real-world.  These projects have aided many vendors in delivering real-world tested technology right out of the gate.<br />
All the best.<br />
Brett</p>
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